Vitality Alternatives Supplier Samanga delivers comprehensive solar alternatives to shoppers in Uganda and Kenya, such as anything from solar panels to inverters. We have established a strong consumer base that spans govt agencies, personal enterprises, and typical people.

We are going to be providing an expertise within the SolarWinds shopper achievements Heart over time. We haven't but carried out it as of however, but we're organizing for it.

We examined dozens of reviews from actual consumers of Samanage and found out 3 regular beneficial points shoppers like relating to this company. 1 is its consumer-helpful UI. “Its user portal is intuitive and simple enough for close customers,” explained Mike, a junior IT administrator from a firm that takes advantage of Samanage on regular foundation.

The seller provides supscription selling price quotation according to the number of agents (ticketing) and equipment (asset management) your organization has to be certain your pricing prepare matches your requirements. It’s also attainable to include prices for unlimited property and agents.

Amongst Samanage’s value propositions is the fact it lends companies larger visibility on concerns and incidents; well, we predict The seller should really prolong the visibility pitch to its asset administration.

This offers organizations Substantially agility to scale their guidance infrastructure as business enterprise expands or contracts. The seller supplies a quotation dependant on the volume of guidance agents and asset units. No matter whether you have got 5 or five hundred brokers, your pricing prepare may be tailored to match your IT operational scale.

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An intuitive characteristic that we mentioned is the fact as opposed to clicking a ‘Solve’ button to shut a ticket–the normal in ticketing applications–you alter the ticket position to ‘Take care of’. Far more cumbersome, We all know, but it surely’s a precaution to ensure the ticket continues to be double checked.

Quite a few services desk procedures is usually built-in into other IT and business processes. SolarWinds Assistance Desk includes hundreds of out-of-the-box integrations and an open up Relaxation API, letting you to really make it Portion of the workflows you will need.

IT professionals frequently should be on the go or have to have to respond to urgent company requests and incidents soon after hours. The SWSD mobile app, accessible on both iOS and Android cellular gadgets, allows agents to operate on information, make approvals, and keep track of the standing of their do the job queue constantly.

Wise ideas are created according to search phrase matching from historical Assessment of similar concerns—Those people solutions supply know-how base content or equivalent incidents, advising the agent on the ideal actions to get upcoming.

“With reporting, measurability, and insights from Samanage, It can be armed with the information to showcase the correct value of IT to organizational leaders.”

This award is specified by our team of specialists to items that we predict exhibit especially good quality with regards to gratifying The existing needs in the B2B and SaaS marketplaces and assist businesses with sound and productive remedies. As a totally ITIL-compliant assistance desk and asset administration program, Samanage provides a complete array of check here IT integrated solutions, each for large enterprises and little, medium organizations.

SolarWinds was Established by IT specialists solving advanced difficulties in The only way, and We now have carried that spirit forward due to the fact 1999. We get satisfaction in relentlessly listening to our buyers to build a further knowledge of the worries they experience.